If you have followed all the above steps, and are still having trouble, call the keyboard manufacturer for assistance on setting up your MIDI keyboard with your computer. Turn on your laptop and then it should allow the external keyboard. If no messages are displaying, your computer is not receiving MIDI data. Turn off your laptop first, then plug a USB keyboard into one of your laptops USB ports. This software will display all MIDI messages the computer is receiving when the keys on your MIDI keyboard are played. If you are still not able to control Keyboard Patch Solutions via your MIDI keyboard, download and run MIDI OX for windows users, or MIDI Monitor for mac users.

If you have already launched Keyboard Patch Solutions before connecting or turning on your MIDI devices, quit the application and restart it once everything is plugged in and turned on.

Make sure to launch Keyboard Patch Solutions after the above steps are completed.

Make sure that the cables on your device arent. The MIDI cable should be plugged into the MIDI out port on the keyboard, while the other end should connect to the MIDI in on the interface. If its still not working, try removing the USB hub and plugging the device directly into a USB port on the PC.

if using an external MIDI interface, make sure the MIDI cable is plugged into the correct ports on the interface and the keyboard.

Make sure you have installed the appropriate drivers pertaining to your MIDI interface (whether it is built-in to the keyboard, as in a usb cable connected from the computer directly to the midi keyboard or an a external MIDI interface, where the external device connects to the computer via usb, and the external device connects to your MIDI keyboard via MIDI cables).

Make sure all MIDI devices are connected properly, and turned on.

After Keyboard Patch Solutions is launched, be sure to run the Setup Wizard (located in tools menu) and follow the instructions for specifying which MIDI device is to control which keyboard window in Keyboard Patch Solutions.

If you're having trouble establishing a handshake between your MIDI keyboard and Keyboard Patch Solutions, be sure to check the following:

Plug keyboard into laptop